At Trendsetters Travel we are committed to providing you with the highest levels of service, to the extent that every client/school tour will eventually appear on our reference list. We don’t take shortcuts and we rely on word-of-mouth as our main marketing focus. Also, from our client list you will notice the high percentage of repeat business. Testimony in itself of our high service levels. We are experts in the art of travel and also skilled tour planners. Talk to us about your objectives for a tour, your interests and unique needs. A Trendsetters Tour consultant will assess your needs and make recommendations. We will help you identify the factors that will make your tour a success, and even suggest options you may not have considered.
At Trendsetters we also know how much value a school tour can add to a child’s life and the incentive it offers the participating teachers. From years of experience in this market we have seen how international exposure can change a child’s life and therefore we feel passionate about our company’s slogan because travel really is THE UNIVERSITY OF LIFE!
We pride ourselves in providing value every step of the way. From quick quotes that we personalise according to your needs and budget, to our no-obligation, free interactive presentation at your premises to gauge initial interest in the tour, right though to dedicating our professional travel consultant to handle all tour arrangements on your behalf. With excellent customer service and outstanding attention to detail, we can assure you of a memorable group travel experience!
Our vision is to provide every client with the best possible touring experience through our continued passion for travel, high standards, value for money and service excellence from the beginning to the end. To ensure that every client who remembers a tour, does so smiling!
Our mission is to be a leading group / school tour agency, striving for professionalism by making a difference in the lives of children, teachers and corporate clients through fantastic travel experiences.
We collectively aim to:
- Have each and every client/school on our reference list, proof in itself of our service excellence
- Provide service during the planning phase that exceeds our clients’ expectation
- Offer competitive tour prices
- Pride ourselves in the high quality of our tours
- Build sustainable, lasting relationship with all our clients and suppliers
- Be a trustworthy organization with sound business ethics
- Have happy, fulfilled employees
- Be the preferred agent to all our clients
- To truly change peoples’ lives through travel